One customer record
Every estimate, repair order, deal, payment, document, and conversation on one timeline. Duplicates are caught on the way in, and merging preserves the history rather than overwriting it.
Powersports & marine
Run your whole dealership from one system.
Enter information once. It follows the customer, the unit, and the transaction into every department that needs it — parts, service, sales, financing, payments, and the books. No re-keying, no second spreadsheet, no arguing about which screen is right.
- 15
- modules running today
- 73
- server-enforced permissions
- 1
- database per dealership
- 0
- floating-point dollars
Most dealerships don't have a software problem. They have a seams problem.
The DMS doesn't talk to the website. The website doesn't talk to the parts supplier. Service can't see what Sales promised. Accounting rebuilds it all at month end from exports nobody trusts.
Ten connections, each one somebody's job to keep true. Every seam is a place where two systems can disagree about the same customer, the same unit, or the same money — and the disagreement surfaces at month end.
One record, read by every department that is entitled to it. Nothing is exported and re-imported, so there is no second copy to drift — and no argument about which screen is right.
What the seams cost you
- A deposit taken at the counter that Sales never sees
- A special order placed twice because nobody could tell it was already on a PO
- A unit still advertised online three days after it sold
- A repair order promised for Friday against a delivery date that moved
- A month-end that takes a week because the subledgers don't agree
- A customer told three different things by three departments in one afternoon
The platform
One operating core, not eleven connected apps
Dealer Conduit holds the customer, the unit, and the transaction once. Departments work from the same record rather than their own copy of it, so what Parts sees is what Service sees is what Accounting posts.
Unit lifecycle
Factory order through receiving, costing, reservation, delivery, and ownership history — with true landed cost, not a guess.
Parts that know their demand
Stock, open purchase orders, backorders, reservations, and repair-order requests all visible before you order the same part twice.
Service that can promise
Capacity-aware booking, technician time, inspections, and customer approvals. When a delivery date moves, the linked promises move with it.
Deals and F&I
Cash and finance side by side, trades, packages, fees, and rebates — recalculated live, with every version kept.
Books that reconcile
Operational subledgers that tie back to source transactions, so month end is a review rather than a reconstruction.
On the screen
The whole deal, on the deal
The accessory came from Parts and moved the stock when it was added. The tax knows where the customer took delivery. The gross is the same figure the month-end report will show, because both read it from the same place.
- Every version of a deal is kept, so a price that changed can be explained
- Documents are tracked as required, received, or still outstanding
- Cost and gross are separate rights — quoting a price does not reveal margin
Illustration of the deal screen. Figures are made up; the layout is not.
What is built
Fifteen modules, running today
Not a roadmap. Each of these is in the system, behind its own permissions, with tests that fail the build if it stops behaving. They were built department by department, in the order a dealership feels the pain.
Customers & CRM
- One file per customer, with the whole history on it
- Duplicates flagged while the form is still being typed
- Enquiries logged, answered, quoted, and closed with a reason
- Tasks anyone can raise, claim, block, or complete
- Conversations that show who holds the ball
Units & sales
- Stock units from factory order through to delivery
- Deals with trades, packages, fees, and rebates
- Every version kept, so a changed price can be explained
- Gross computed in one place, by one definition
F&I and documents
- Finance applications submitted to lenders
- Submitting is its own right, because it commits the customer to a credit check
- Required documents tracked until they arrive
- Downloading a document is separate from knowing it exists
Parts & purchasing
- Catalogue, suppliers, and a stock ledger that explains every movement
- Counter sales, receiving, and freight folded into landed cost
- Special orders with deposit rules
- Web orders from the storefront, with stock held at import
Service
- Repair orders with lines, technician time, and workshop queues
- The unit, its history, and its owner behind every job
- Closing a job is a different right from working one
Accounting & reporting
- Double-entry ledger — an entry balances or it does not post
- Posted entries are immutable; corrections are reversals
- Periods close, and refuse to close over open drafts
- Sales gross, inventory ageing, parts value, workshop WIP
Underneath all of it
The parts nobody demos, and the first parts an auditor asks about.
A database per dealership, not a shared table with a tenant column
73 action-specific permissions, checked on the server every time
A mandatory second factor on every privileged account
Append-only audit trails that record who, when, and what it was before
Every outside system behind an adapter that can be switched off
Release-based deploys, verified backups, and rehearsed restores
Being built
You can watch your own requests move
Every dealership on Dealer Conduit gets the development board. Ask for something and it appears as a card you can follow, comment on, and disagree with while it is still cheap to change.
It replaces the usual arrangement, where a request goes into an inbox and comes back six weeks later as something almost right.
Illustration of the development board. Real boards carry the dealership's own cards.
Integrations
Connections, not landlords
Every outside system reaches Dealer Conduit through an adapter with a defined contract. Credentials are encrypted at rest, each connection is enabled per dealership, and any one of them can be switched off without taking a department down with it.
Connected today
-
WooCommerce storefront
Orders import into a picking queue every ten minutes, or on demand when a customer is on the phone. Read-only against the shop by design — the client has no write methods at all, so nothing here can alter a live shop window.
Next, through the same adapters
-
Manufacturer feeds
Yamaha YDS and YFS
-
Lender submission
Dealertrack, Inovatec
-
Customer messaging
Kimoby
-
Telephony
3CX, into its own landing database
-
Payments
Processor not yet chosen
-
Tax documents
HST, GST and QST, bilingual
Principles
The parts we refuse to compromise on
A dealer management system holds your customer list, your margins, and your books. These are the commitments that follow from taking that seriously.
You own your data
Full database and document export, whenever you want it, without a fee and without asking. If we ever stop being the right answer, your history leaves with you.
Every change is accountable
Who changed it, when, what it was before, and who approved it. Posted transactions and signed documents are never rewritten — corrections are reversals, not edits.
Money is exact
No floating-point arithmetic anywhere near a dollar figure. Totals reconcile to their source, and a cent never quietly disappears in a split.
Integrations are replaceable
Every outside system connects through an adapter you can switch off. Your processor, your website, your lender — connections, not landlords.
Permissions are real
Enforced on the server for every action, not by hiding a button. Cost visibility, refunds, and tax overrides are separate rights, and privileged accounts require a second factor.
Canadian by design
HST, GST and QST, place-of-supply rules, status-card exemptions with expiry, CASL consent, and bilingual documents — built in, not bolted on.
Contact
Want to see where it's at?
Dealer Conduit is being built alongside a working dealership rather than in a vacuum, department by department. If you run a powersports or marine store and recognise the problems above, we'd like to hear how you handle them.
A real person reads these. No sales sequence, no newsletter.